3) We work as a team with Oracle NetSuite.
As mentioned above, NetSuite has a channel/partner driven strategy. Hence, partners have access to same level of resources, training etc as Oracle NetSuite. We work very closely with Oracle NetSuite throughout the whole sales process, and even after implementation. Every customer has a dedicated NetSuite channels manager, and an Account Manager from Oracle NetSuite.
By working with a NetSuite Solution Provider, it is a win-win for the NetSuite customer as they are able to leverage on the specialised strength of the Oracle NetSuite partner, and are also able to leverage on NetSuite for any resources or information. In case of any issue with the NetSuite Solution Provider, Oracle NetSuite can also come in as a mediator.