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Key Challenges Faced By Organizations
1. Struggling to Scale Outreach & Follow-ups
Manually managing large-scale customer outreach and ensuring timely follow-ups is challenging and can lead to missed opportunities.
2. Limited by Business Hours & Global Reach
Traditional operations struggle to provide 24/7 support across different time zones, limiting global customer engagement.
3. Facing Language Barriers
Communicating effectively with a diverse customer base in their native languages can be difficult and costly.
4. Burdened by High Call Center Costs
Traditional call centers require significant investment in staffing, infrastructure, and training.
5. Challenged with Agent Hiring & Retention
Finding, training, and retaining skilled human agents for voice operations is often difficult and expensive.
AgentCallBack AI Features
Intelligent Automation
Handles qualification, bookings,
and follow-ups with a
human-like touch.
Seamless Integration
Connects with 40+ business
applications including NetSuite.
Global Reach
Supports 20+ languages
and 400+ accents for
worldwide engagement.
Advanced Analytics
Provides detailed conversation
insightsand performance metrics
to optimize communication strategies.
Enterprise Security
Ensures data protection with
bank-level encryption and compliance
with global privacy regulations.
Customizable Workflows
Tailor conversation paths and
response templates to match
your specific business processes.
One Platform, Multiple Solutions
Sales
Qualify leads faster with automated initial conversations. Identify high-potential prospects and prioritize follow-ups.
Marketing
Conduct customer surveys at scale. Gather valuable feedback and insights to improve products and services.
Finance
Streamline accounts receivable with automated payment reminders. Reduce DSO and improve cash flow efficiency.
Recruiting
Automate reference checks and initial candidate screening. Speed up hiring while maintaining quality standards.
Why NuVista Technologies?
Proven Track Record with 100+ Implementations
As a leading NetSuite implementation partner in the region, NuVista Technologies has a proven track record with 100+ implementations.
We’ve developed our very own HRMS
We’ve developed NuSmart, a HRMS that is fully integrated with NetSuite. It comprises recruitment, asset management, attendance, leave management, performance, payroll, all of which can be accessed by employees via a mobile app or web portal.
Proven Domain Experience in Omni-channel, Manufacturing, Professional Services, Oil & Gas, etc
We have domain expertise in omnichannel, manufacturing, professional services, oil & gas, etc.
We provide cost-effective solutions
As a cloud ERP solution vendor, we have a support team which consists both delivery and R&D based out in Singapore and Pune, India.
Nuvista has been helpful in getting the Australia shopmonk up with the implementation of the requirements. They have done Excellent Job.
We found Nuvista's team to be experienced, professional and responsive. The team was able to handle all the challenges encountered during the Netsuite ERP Implementation.
We are delighted by the quality of your services and appreciate your responsiveness and professionalism in business. Thank you for being our most trusted vendors for Implementing Oracle Netsuite successfully at India Electronics Pte Ltd
We sincerely appreciate your customer service. Your support post-delivery has always been prompt. It is a privilege for us to have an association with you for such a long Implementing Oracle NetSuite ERP at OPTICAL GAGING (S) Pte. Ltd.
NuVista were there for us right through every step of a complex ERP implementation and roll-out of new business wide process changes. They know product very well and took the time to really understand our pain points and used their deep Certified NetSuite expertise to develop processes that fit our needs and allowed us to gain huge efficiencies from the system.